Order.Play.Win. September 2022 JET Campaign Terms & Conditions

These terms & conditions are applicable to the Order&Win 2022 campaign (“Campaign”), organised by Takeaway.com Central Core B.V., with registered office at Piet Heinkade 61, 1019 GM Amsterdam, The Netherlands (“Just Eat Takeaway.com” or “JET” or "Promoter").

General

By participating in the Campaign each participant “Participant”, shall agree with these terms and conditions.
The Campaign will start on 6th September 2022 at 00:00 hrs and ends on 6th October 2022 at 23:59 hrs (the “Campaign Period”).
Participants that act in violation of these terms & conditions will be excluded from participation in the Campaign.

The Campaign

The Campaign, which consists of an “instant win” competition, is enrolled on Thuisbezorgd.nl (“Platform”) in The Netherlands.
The campaign consists of two elements:
1. Instant win (“Order.Play.Win.”), where a participant is invited to play, and is linked to a dedicated landing page, where they will spin a wheel. The participant will receive an instant message telling them if they have won a prize or not.
2. In the case of a new customer, a guaranteed prize is offered - subject to availability (see clause 6bvii). The definition of a new customer will be a customer who has never ordered or hasn’t ordered in 2 years or more.
To take part in the Campaign, the Participant has to:
1. place a successful and completed order via the Platform with a minimum order value of €5 during the Campaign Period;
2. subscribe to receiving Campaign related and other marketing emails from the Promoter;
3. click on the link in the participation email or push notification to be linked to a dedicated landing page;
4. Tick the T&Cs & the privacy statement on the landing page and spin the wheel.
Participants who have fulfilled all conditions specified in Clause 2.c can win one of the prizes specified below in Clause 6.
Participants are able to participate in the Campaign at most twice during every 24 hour period.
No communication costs are charged by JET for participating in the Campaign.
JET reserves the right to suspend, revoke the Campaign at any time pursuant to the applicable law.

Participants

In order to participate, it is necessary to be a resident of the Netherlands.
Subject to Clause 3, everyone can participate in the Campaign except (family members of) employees of JET, group companies of JET and third parties engaged by JET for the execution of this Campaign.
A minimal age of 18 years is required for participation in the Campaign.

Territorial Area

Entire territory of the Netherlands.

Deadline for Delivery of Prizes

Order.Play.Win.:

Winners will be announced immediately after spinning the wheel on the game page.
If the awarded prize is a pair of tickets, after the campaign end date, October 6th, 2022, our ticketing agency ATPI will start communication around ticket allocation.
Winners will receive final confirmation of the assigned tickets latest 7 days prior to the match taking place.
Matches take place on 25/26 of October and/or 2/3 of November, 2022.

Prizes

The awarded prizes for “Order.Play.Win.” are:
1. Tickets
  1. Awarded tickets are: 25 pairs of tickets (50 tickets in total) for a UEFA Champions League® group stage match either match day 5 (25th & 26th of October) or match day 6 on (2nd & 3rd of November 2022). Value: €449 max value
  2. The match will take place in the winner’s country of residence. No travel or accommodation is included.
  3. Tickets are non transferable and are non exchangeable. No monetary value will be provided if the winner cannot attend the specified dates. The Promoter will not be responsible for costs incurred for rebooking.
  4. In the event no home games are on offer, we will offer tickets to an away game. In that instance travel will be covered and suitable travel options will be determined by the Promoter. The promoter shall not be liable in the event that the winner is unable to benefit from the offered travel for any reason whatsoever.
2. Vouchers
  1. Thuisbezorgd Voucher €2 x 2,500
  2. Thuisbezorgd Voucher €3 x 5,000
  3. Thuisbezorgd Voucher €3 x 10,000 (only for new customers)
  4. €3 New York Pizza voucher x 20,000
  5. €3 voucher for Heineken® x 20,000
  6. €10 off at the OPPO Store x 100
  7. New customers in all participating countries (excluding Italy and the United Kingdom) may receive a new customer voucher, subject to availability. The maximum amount of new customer vouchers available to win is 22,500.
  8. Vouchers are only valid for the validity period specified in redemption communications and cannot be extended.
3. Miscellaneous
  1. UEFA Champions League® Water Bottle x 115
  2. 15% discount at the UEFA Club Competitions Online Store x 2,000
  3. Thuisbezorgd Loyalty Points x 20,000
  4. 25% off a Google Nest Doorbell (Battery) x 7,000
  5. OPPO Reno8 Pro smartphone x 1
  6. OPPO Enco Air2 true wireless earbuds x 10
Where the Prize awarded for “Order.Play.Win.” is 2 tickets to a UEFA Champions League Match® (the “Tickets”), the following terms may also apply:
1. Travel and/or accommodation are not included, unless expressly stated in the confirmation email of the prize sent by our ticketing partner ATPI.
2. Only away game travel may be covered, in which case suitable travel options would be determined by the Promoter. The promoter shall not be liable in the event that the winner is unable to benefit from the offered travel for any reason whatsoever. If expressly stated in the confirmation email of the prize sent by our ticketing partner ATPI, tickets will include travel from the Winner's home country to the city where the match takes place, and back. Plus a 1 night stay for 2 people in a 3* or 4* hotel
3. JET accepts no responsibility for any costs associated with any prizes which are not specifically and expressly included in that prize, including, without limitation, meals, personal expenses, insurance and travel expenses.
4. a winner of the Tickets:
  1. must be able to travel during the time periods required for the applicable event date;
  2. will be responsible for all their (and any companion’s) travel arrangements (including any applicable insurances);
  3. will also be responsible for ensuring any travel arrangements they make in connection with the Tickets, complies with all applicable local and national government laws, regulations and guidance; and
  4. will be contacted by our ticketing partner ATPI to provide some more details (including necessary personal data) and certain assurances to claim the Tickets.
5. Prizes cannot be exchanged for cash, credit or other goods or services. In case of refusal of the prize the prize will remain the property of JET.
6. The participants are asked to share their preferred club. The Promoter will do everything in its power to arrange match tickets to a match of the participants’ preferred club. However, in the event that tickets to that particular club are not available, the Promoter will arrange match tickets to a randomly selected club.
7. Winners are strictly prohibited from selling their prize to any other person.
8. By entering into the Campaign, the Participant acknowledges and agrees that the number of tickets available for the Campaign is dependent on the number of tickets allocated by UEFA to JET. JET may, at its sole discretion, unilaterally change the number of tickets to be awarded under or in connection with the Campaign if UEFA decides to amend the number of tickets that will be allocated. JET cannot be held liable for any losses, costs or damages arising from or related to such amendment.
9. Prizes are personal and are not transferable. JET vouchers cannot be returned or exchanged for other vouchers and cannot be combined with other vouchers of any kind. When redeeming the voucher, the terms and conditions on the voucher and JET’s general terms and conditions apply.
10. If a winner of the Campaign uses a voucher on the website(s) of third parties, the winner enters into an agreement with the relevant third party. The terms and conditions of the latter may apply to such agreement. JET is not liable for any non-compliance by the relevant third party with such agreement.

Selection and announcing the winners

After spinning the wheel in accordance with Clause 2, the Participant will immediately receive a pop-up message indicating if a prize has been won. Within 48 hours, winners will receive an email with more information and next steps in order to claim their prize.
Winners of UEFA UCL tickets (“Order.Play.Win.”) will receive a prize confirmation email from JET within 48 hours. In this email there’s a link to a landing page where winners are able to share their club of preference. Winners have 48 hours after receiving this email to provide the requested information. If a winner does not respond or does not adequately provide all requested details and assurances within 48 hours of being notified as per Clause 7.b, then the JET will randomly assign tickets to the winner.
Winners of UEFA UCL tickets will receive an additional email from our ticketing partner ATPI with a request to provide certain assurances and submit necessary (personal) details. This email will be sent after the campaign has ended on October 6th, 2022. From the time of receiving this email, winners have 48 hours to provide the requested details.
If a winner does not respond or does not adequately provide all requested details and assurances within 48 hours of being notified as per Clause 7.b, then the prize will be deemed as not assigned and JET shall withdraw the prize.
Winners of the Campaign guarantee that the personal information provided to JET and the ticketing partner is correct, truthful and complete.

Privacy

JET’s privacy notice and the General Data Protection Regulation apply to the personal information shared by Participants in connection to this Campaign.
The personal information made available by the Participant to JET in connection to the Campaign is used to inform the Participant about the Campaign and to inform the Participant if he/she has won a prize. For these purposes, the personal data may also be transferred to our ticketing partner ATPI. This data will be deleted at the end of the Campaign Period.

Liability

The participation in the Campaign is at Participant’s own risk.
JET accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by an entrant or his/her/their accompanying companions as a result of participating in the Campaign or in relation to any Prize. Once the Tickets have been awarded as Prizes under these Campaign Terms and Conditions, under no circumstances can JET be held liable for any losses, costs or damages arising from or related to the postponement, cancellation, abandonment, change of venue, reduction of stadium capacity or the playing behind closed doors of a UEFA UCL match or the inability otherwise to attend such a match.
JET takes great care in organising the Campaign, but the possibility that information presented regarding the Campaign is incomplete or incorrect cannot be entirely ruled out. Inaccuracies, spelling mistakes or comparable mistakes on the Campaign’s website or other Campaign materials published by JET of whatever nature, cannot be held against JET or cause any obligation for JET.
Nothing in these Campaign Terms and Conditions shall exclude the liability of JET for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation, willful misconduct or gross negligence.
JET and third parties engaged by JET, are not liable for failures in network, hardware or software by social media channels that cause data to be delayed or lost.

Fraud

JET retains the right to investigate the participation in the Campaign for any fraudulent activities and take any measures to end them. These measures may comprise that JET at its own discretion cancels an eligible order. Campaign entries earned through fraudulent activities or activities in violation of these terms and conditions will be null and void.

Others

These Campaign terms and conditions will not be changed by JET during the term of the Campaign.
Dutch law applies to these terms and conditions.
Any gambling taxes due in respect of this Campaign and/or any withholding tax that must be withheld from a prize are for the account of JET.
Any taxes (other than gambling taxes) due in respect of this Campaign is for the account of the winner.
A winner should consult their own (tax) advisors regarding the local tax and legal consequences of winning a prize as won prizes may need to be declared to the local (tax) authorities
For complaints about the Campaign, please contact the Takeway.com customer service.

Contact details:
Brouwerijstraat 10
7523 XD Enschede
Email: info@thuisbezorgd.nl