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Thuisbezorgd Pay
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Thuisbezorgd Pay
General
What is Thuisbezorgd Pay?
I want to use Thuisbezorgd Pay for my company. What's the next step?
How do I activate my account for Thuisbezorgd Pay?
I didn't receive an activation email.
Should I connect my balance to my existing account or should I create a new account?
I can't sign into my account. What should I do?
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My Pay Balance
What is my Thuisbezorgd Pay balance?
How do I use my Thuisbezorgd Pay balance?
Why isn't my Thuisbezorgd Pay balance available right now?
My balance disappeared! How can I get it back?
Why can’t I use my Thuisbezorgd Pay balance at restaurants that only accept cash payments?
What if I want to pay in store for something that exceeds my daily balance?
My Pay Card
What is my Thuisbezorgd Pay Card?
Where can I pay with the Thuisbezorgd Pay card?
What if I want to pay in store for something that exceeds my daily balance?
How much balance do I have on my Thuisbezorgd Pay Card?
Where can I manage my Thuisbezorgd Pay Card?
What should I do if I lose my card?
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For admins
I didn’t receive an activation email, what can I do?
My account is blocked, what can I do?
How can I edit allowances?
I have added users, but they don't see their allowance. What can I do?
I have deleted a user but want to use their email address for another user. How can I do this?
I have added users to a budget group during the month. How much allowance will they receive?
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Self Service Package
What is the Self Service Package?
Which reports are available once I join?
How come you don't you ask for a postal code?
Will I be able to change the budget group I set up?
Who can be an admin on the platform?
Can I order Thuisbezorgd Pay Cards?
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